FAQs

What is included in my tour experience?

With your Self Serve Tour, drive at your leisure, on your own schedule. We provide the store names, directions, and point of contact at each store location. Also included is a complimentary design consultation via telephone (20 minutes) and a Decoratours Elite Savings Card (3 month expiration).

With your Full Service Tour, receive complimentary in-home design consultation with one of our design professionals. Then, one of our friendly tour consultants will pick you up at your home (within the Phoenix metropolitan area) at the scheduled time. You will sip on your favorite beverage as you are taken to the best shops that match your unique style and budget.

Receive a VIP welcome at each location. Your free Decoratours Project Organizer™ will keep your notes clear and organized. Purchase items while on your tour and receive exclusive discounts pre-negotiated with each store, or your Tour Consultant will be happy to take digital photos of items you want to consider.

You will be returned to your home with exciting finds, great ideas and the tips that make them work. At the end of your tour, don’t forget to schedule time with one of our staging consultants. It is included in your tour, so take full advantage of this free benefit!

How do I book a tour?

Submit the Build-A-Tour Questionnaire found on our website. We will customize your decorating tour based on your personal style and budget.

Do I need to prepare for the tour?

Yes, please bring pictures, measurements, color and fabric swatches. Dress casually and comfortably.

Is the tour weather dependent?

The tours are offered year round, and in Phoenix, weather is rarely a problem.

When should I make a reservation?

It is recommended that you book at least 14 days in advance of your tour date. Tours are booked separately from your staging service.

What if I need to reschedule a tour?

All bookings are final and nonrefundable. However, you can reschedule your reservation within 30 days of the original booking date.

Can I book a group tour?

We offer special handling of group parties. Please contact us at or call us at 480-619-5505 to arrange custom tours.

What comprehensive services does Decoratours offer?
  • Customized Decorating Tours
  • Design/Staging Services
  • Project Management
  • Price Quotes
  • Referrals to Service Providers
What are staging services?

Stagers determine how your space can be best utilized. Our stagers will recommend how to arrange existing furniture and accessories, and also suggest additional pieces that may be needed to complete your look. Our stagers are experts in giving you the guidance you need to ensure you attain your vision of luxury and style. If you are looking to sell your home in the near future, stagers are a must!

What if I need a referral to a service provider?

Decoratours has this covered. Once you have completed at least one tour, you become one of our elite clients. This entitles you to receive referrals to service providers at any time at NO CHARGE.

Simply email us at and we will send you the referrals within 48 hours of your request.

Which service provider categories are on the Decoratours referral list?
  • Tile/Stone/Carpet/Hardwood Installation
  • Stone Work
  • Color Specialist
  • Cabinet Refinishing and Staining
  • Cabinet Refacing
  • Interior Design
  • Painting
  • Faux Painting
  • Project Management
  • Electrical
  • Dry Wall
  • Contractor
  • Granite Fabricator
Booking Additional hours?

Additional hours for staging or project management services (including price quotes) can be scheduled by calling our direct number at 480-619-5505 or by emailing us at .


Additional Questions?

Please email us at or use our easy Contact Us page.

You can also reach us at 480-619-5505.

We will be happy to assist you!


Are you a designer?

Call us about our Designers Only Tour! 480-619-5505

Decorating Tip

When beginning your decorating project, start with a rug in the foyer. Choose three main colors in the rug. Repeat these colors throughout your home to tie all of the elements together.

For more tips, click here.

Remodeling Tip

Hardwood flooring is more popular than ever. The trend is going more towards distressed planks, planks in wider widths, and exotic woods. More mahogany, cherry, teak and walnut are being used as well.

For more tips, click here.

Newsletter

For more remodeling and decorating tidbits, use our Contact Us page and type Newsletter in the subject line. We will email you our newsletter.

Testimonial

The stores on my tour really are “hidden gems”. I would have never found them on my own. I had so much fun while on my tour! I cannot wait to take another.

Annette, Scottsdale